ZenCall is a browser-based CRM and dialer for sales teams that combines pipeline management with pay-per-minute calling—no per-seat fees.
What is ZenCall?
ZenCall is a sales platform that includes a built-in CRM (pipelines, deals, contacts, companies, tasks, and notes) and a WebRTC-based dialer for making outbound calls directly from a browser. You enter phone numbers or select contacts, dial from the CRM tab, and every call automatically logs to the corresponding deal or contact. It runs on any desktop browser (Chrome, Firefox, Edge, Safari) and is developed by ZenCall (contact: Contact by email). The platform also offers inbound call forwarding, call recording, and AI transcription.
Key Features
- Built-in CRM — Pipelines, deals, contacts, companies, tasks, and notes included free with every account. Paid plans (Starter $49/mo, Team $99/mo, Unlimited $249/mo) lift seat and deal limits. No separate Salesforce or HubSpot integration required.
- Pay-per-minute dialer — US calls cost $0.02/min. International rates vary (e.g., UK $0.02/min, Canada $0.02/min, most countries $0.05–$0.30/min). No per-seat monthly fees; you buy credit pools shared across the team.
- Call recording and transcription — Record calls automatically; AI transcription available at $0.05 per call for review, coaching, and handoff.
- Per-rep reporting — Dashboard shows call volume, talk time, and outcomes per rep. Coach what works and see pipeline blockers.
- Granular team access — Add unlimited reps; owners control which seats get CRM access per tier. No surprise charges when the team grows.
- Centralized billing — One invoice, one credit pool used by all reps. No individual expense reports.
- Inbound call forwarding — Forward inbound calls to any phone number, so reps never miss callbacks even when away from desk.
- Encrypted calls — End-to-end encrypted WebRTC calls; compliance-ready recording controls.
Who is it for?
- SDRs and BDRs — Run high-volume cold outreach without per-seat dialer costs; every call auto-logs to the built-in CRM.
- Account executives — Move deals through pipeline stages, take notes during discovery, record demos for handoff—all within the same browser tab.
- Sales leaders and RevOps — Review per-rep call volume, talk time, and outcomes in one dashboard; coach specific behaviors and track pipeline health.
- Founder-led sales — Avoid $200/mo dialer and $99/mo CRM fees; use ZenCall’s pay-as-you-go dialer plus free CRM for the first 50 deals.
What can you do with ZenCall?
- Cold outreach — Dial prospect lists from the CRM, auto-log calls to deals, follow up with tasks and notes attached to the contact.
- Pipeline management — Drag deals through custom pipeline stages (New Lead → Qualified → Demo Booked → Closed Won) while on a live call with the prospect.
- Demo recording and handoff — Record a demo call, get AI transcription, share the transcript with the rest of the team or the prospect without scrubbing audio.
Pricing
ZenCall’s CRM starts free (1 seat, up to 50 active deals). Paid CRM plans: Starter $49/mo (3 seats, unlimited deals, custom stages), Team $99/mo (10 seats, per-rep activity views), Unlimited $249/mo (unlimited seats, priority support). All paid plans include a 14-day free trial. The dialer operates on pay-per-minute credits (US $0.02/min; international rates listed on the site). Local US/CA phone numbers cost $2/month. No per-seat fees—ever.
FAQ
Is ZenCall free?
The CRM is free for one seat with up to 50 active deals. The dialer is pay-as-you-go—you buy credits and use them at $0.02/min for US calls. Paid CRM plans (Starter, Team, Unlimited) have a 14-day free trial.
Are there per-seat fees for the dialer?
No. The dialer charges only for minutes used ($0.02/min for US calls). You can add unlimited reps without increasing the monthly bill—each rep draws from the same credit pool.
