Stellar Staff

Stellar Staff is a virtual assistant agency that matches businesses with pre-vetted, managed assistants from the top 0.1% of global talent, handling sourcing, vetting, onboarding, and daily management.

What is Stellar Staff?

Stellar Staff is a virtual assistant agency that provides managed, full-time executive support tailored to your business. It takes your description of tasks and needs and outputs a matched, vetted assistant who begins working within 5–6 days. The service runs on a combination of human vetting (60+ hours per candidate) and AI tool training. The company is Stellar Staff, founded to eliminate the hiring headache for businesses.

Key Features

• Pre-vetted top-tier talent — Only 0.1% of candidates pass the qualification process, ensuring high-quality assistants.
• Managed service — Stellar Staff handles recruiting, HR, payroll, taxes, and daily management; clients pay a flat monthly fee with no additional recruiting costs.
• Fast hiring — From discovery call to working VA in an average of 5–6 days.
• Replacement guarantee — Free replacements forever if the assistant doesn't meet expectations.
• AI-enhanced assistants — VAs are trained on the latest AI tools to automate repetitive tasks and increase output.
• Time tracking and reporting — Clients receive time tracking reports; the Executive plan adds full-access screenshots and webcam recordings.
• Dedicated customer success manager — Included on both plans (senior CSM on Executive plan) to ensure smooth collaboration.
• Bilingual option — Available for an additional $200/month.

Who is it for?

Business owners who want to delegate daily operations like inbox management, customer support, and lead generation to a reliable, full-time VA. Executives needing senior support for complex projects, executive assistance, or HIPAA-sensitive clinical operations. Growing teams that want to scale without the overhead of internal HR, payroll, and tax management. Professionals requiring fast hiring — from call to working assistant in under a week.

What can you do with Stellar Staff?

Inbox and calendar management: Delegate scheduling, email filtering, and meeting coordination to your VA. Customer support and lead qualification: VAs handle inbound calls, qualify leads within 5 minutes, and reduce missed calls by 90% (as demonstrated with a law firm client). Executive assistance: Senior VAs manage project coordination, business operations, digital marketing, and other high-stakes tasks. Scaling operations: Add assistants as your needs grow, with a replacement guarantee ensuring continuity.

How does it work?

1. Discovery call — A short call to understand your business and support needs.
2. Matching — Stellar Staff introduces you to a vetted assistant who matches your requirements; you can speak with them before deciding.
3. Kickoff — Once confirmed, the VA starts working right away. Stellar Staff handles all vetting, onboarding, and ongoing management.

Book a Discovery Call to get started.

Pricing

Stellar Staff offers three pricing models: Virtual Assistant PRO at $1,999/month for 160 hours of full-time support; Executive Virtual Assistant at $2,999/month for 160 hours with senior-level talent; and Direct Hire starting at $4,999 (one-time fee) for permanent placement on your payroll. There is no cost to start — the discovery call is free.

FAQ

How fast can I get a VA?

Most clients go from discovery call to working VA in 5–6 days. Stellar Staff handles all vetting and onboarding.

What is the acceptance rate for VAs?

Only the top 0.1% of candidates are accepted, after 60+ hours of qualification.

Is there a money-back guarantee?

Yes. The Virtual Assistant PRO plan includes a 7-day money-back guarantee; the Executive Virtual Assistant plan includes a 14-day money-back guarantee.