Solvea is an AI-powered business phone system with a built-in AI receptionist that answers missed calls, provides transcripts and summaries, and keeps all customer conversations in a shared inbox accessible from mobile and PC.
What is Solvea?
Solvea is a business phone platform with an AI receptionist that handles incoming calls and texts. It takes incoming calls and produces AI-generated summaries, transcripts, intent detection, and next steps. It runs on an iOS mobile app for calls and a PC Desk web platform for team collaboration. Solvea is developed by the same team behind solvea.cx.
Key Features
- AI Receptionist — Answers missed calls 24/7, captures caller intent and urgency, and leaves a clear summary.
- Live Translation — Supports 70+ languages for multilingual callers; AI provides English (or user’s language) summaries so the team can follow up with context.
- Mobile App — Your business phone number with AI answering, call and text threads, and automatic sync with the PC Desk.
- PC Desk — A shared inbox that centralises calls, texts, notes, owners, and status. Customer history and next steps are visible to the whole team.
- Business-Owned Number — The phone number, call history, assigned owner, and next step stay with the company, not an employee’s personal device.
- Call Memory — Every call is logged with recording, summary, transcript, and next step. Nothing falls through the cracks.
- Team Collaboration — Assign owners and statuses, call back directly from a thread, and track leads in the PC Desk inbox.
Who is it for?
- HVAC and home service businesses — Replace missed calls on weekends and evenings; AI captures leads that would otherwise be lost.
- Medical and dental clinics — Reduce payroll for after-hours phone coverage; one clinic reported saving from $8K/month staffing to a $79/month plan.
- Import/export businesses — Handle foreign language calls (e.g., Japanese) with AI live translation and follow up using English summaries.
- Solo service owners — Every call gets a summary, transcript, and next step, so follow-up is never forgotten.
What can you do with Solvea?
- Missed call recovery — AI answers when you’re busy or off‑hours, captures the caller’s intent, and schedules a follow‑up.
- Multilingual customer support — AI reception answers in 70+ languages; the team sees a translated summary and can call back with context.
- Team handoff — When an employee is off, their assigned calls, customer history, and next steps are visible to the next teammate via the PC Desk.
- Lead tracking — Calls become business memory with owner, status, and next step; leads are tracked in the shared team inbox.
How does Solvea work?
Set up a business number (available in 30+ countries), install the iOS app, and define the AI receptionist’s behaviour in plain language — no code required. When you miss a call, the AI answers, asks what the caller needs, and generates a summary, transcript, intent, and next step. Your team views and manages every conversation on the PC Desk, assigning owners and statuses.
Pricing
Solvea offers four paid plans. Solo ($29/month) includes one business number, AI receptionist for missed calls, live translation, summaries and transcripts, and mobile follow-up. Pro ($79/month) adds PC Desk access, customer history, owners and statuses, and a team shared inbox. Agency ($499/month) and Agency Pro ($999/month) add multi‑workspace management, white‑label support, priority support, dedicated success, and custom integrations.
FAQ
Is Solvea free?
No. Solvea is a paid service with plans starting at $29/month. A free trial may be available via the website’s “Try for free” link.
Can I keep my existing phone number?
The website states you get a new business number from 30+ countries. It does not mention number porting.
