SideKik is a simple customer relationship management (CRM) tool for small businesses that captures every enquiry from email, social media, web forms, and phone into one dashboard, then organises follow-ups and daily growth tasks to help win more customers.
What is SideKik?
SideKik is a lightweight CRM designed for sole traders, tradespeople, freelancers, and local service businesses. It collects enquiries from email, WhatsApp, Facebook, LinkedIn, website forms, and forwarded messages, turning them into trackable leads with automated follow-up reminders. The platform runs as a web app and is built by the SideKik team (no parent company named on the page).
Key Features
- Unified inbox – All enquiries from email, WhatsApp, Facebook, LinkedIn, website forms, and missed calls appear in one dashboard, each tagged with source and time.
- Follow-up reminders – SideKik flags which enquiries, quotes, and customers need attention today, with configurable chase intervals (e.g., “chase in 5 days if no reply”).
- AI‑written message suggestions – Context‑aware reply drafts for quote chasers, review requests, and re‑engagement; user copies, edits, and sends.
- Daily growth tasks – Three simple, high‑impact actions each day (e.g., ask for a Google review, create a Google Business Profile, follow up an old quote) with estimated time and impact rating.
- Forward‑to‑lead – Forward any email, WhatsApp screenshot, or social DM to your SideKik address (Contact by email) – the AI summarises the enquiry and suggests the next action.
- Enquiry form – A customisable form that can be embedded on your website, social profiles, WhatsApp Business profile, and Google Business Profile.
Who is it for?
- Sole traders and freelancers – Replace notebooks and scattered inboxes with a single dashboard to track every lead and follow‑up.
- Tradespeople (electricians, plumbers, builders, cleaners) – Capture quotes and job enquiries from WhatsApp and phone, with reminders to chase warm leads before they go cold.
- Local service businesses (e.g., photographers, dog groomers, personal trainers) – Keep client enquiries, appointments, and follow‑ups organised without complex software.
- Sales‑driven teams and micro‑enterprises – Use the daily growth tasks and AI message templates to accelerate conversion and re‑engage past customers.
What can you do with SideKik?
- Capture every enquiry – Add the SideKik form to your website and social profiles; forward email or social DMs to your SideKik address to auto‑create leads.
- Never miss a follow‑up – The dashboard shows exactly which enquiries need a reply today, plus quote‑chase reminders so warm opportunities don’t slip away.
- Reconnect with past customers – Upload contacts; SideKik spots people you haven’t spoken to in a while and suggests re‑engagement messages.
- Grow your online presence – Complete daily tasks like asking for Google reviews or improving your Google Business Profile, all tracked within the tool.
Pricing
SideKik offers a 30‑day free trial (no credit card required). After the trial, it costs £7.99/month (less than £2/week). No tier names are listed on the page.
FAQ
Is SideKik free?
You can use SideKik free for 30 days without entering a credit card. After that, it’s £7.99/month for unlimited enquiries, follow‑ups, and daily growth tasks.
Can SideKik track enquiries from WhatsApp and social media?
Yes. You can forward WhatsApp messages, Facebook DMs, LinkedIn messages, and email to your SideKik address. The AI summarises the enquiry and creates a lead.
Does SideKik replace a full CRM?
SideKik is designed to be simpler than traditional CRMs. It focuses on enquiry capture, follow‑up reminders, and growth tasks – it does not include invoice generation or full pipeline automation.
