ReceptionPal is an AI receptionist for dental practices that answers patient questions and captures leads around the clock, running on any website and built by Dental AI by ReceptionPal.
What is ReceptionPal?
ReceptionPal is a dedicated AI receptionist that handles patient enquiries and captures new leads 24/7, even outside practice hours. It takes natural‑language questions about pricing, services, location, and bookings, and outputs accurate, customisable replies plus immediate chat transcripts. The service runs on any website and is built and supported by the Dental AI by ReceptionPal team.
Key Features
- 24/7 out‑of‑hours coverage — Over 60% of conversations occur outside practice hours, capturing leads patients would otherwise leave.
- Customisable answers — Dentists approve and tweak every reply for their specific practice; answers feel like a friendly staff member.
- Instant lead capture — Chat transcripts and qualified lead details are emailed to the practice in real time, prioritising the most interested patients.
- Seamless booking integration — Guides patients to existing online booking systems or provides direct contact info, increasing booked appointments by 125%.
- Works on any website — No dependency on a specific hosting or marketing provider; ready to go on any site.
- Full setup included — The team sets up the AI completely and then works with the practice to customise answers.
- No fixed contract — £120 per month with a 30‑day free trial, no setup fee, no tie‑in.
Who is it for?
- Dental practice owners — Generate leads and provide patient support 24/7 without hiring extra staff.
- Reception teams — Offload repetitive questions about pricing, services, and location, freeing them to focus on higher‑value tasks.
- Practice managers — Monitor all conversations via email transcripts and qualify leads before passing them to the booking team.
What can you do with ReceptionPal?
- Out‑of‑hours lead generation: Activate ReceptionPal only when the practice is closed, capturing enquiries and booking requests that would otherwise be lost.
- Patient FAQ automation: Answer common questions (pricing, treatment options, directions) instantly, reducing phone calls and wait times.
- Appointment funnel support: Guide patients to an online booking system or provide direct contact details, with patient details automatically captured for follow‑up.
Pricing
ReceptionPal costs £120 per month with no setup fee, no fixed contract, and no tie‑in. A 30‑day free trial is included, with free setup during the trial period.
FAQ
Can I use ReceptionPal out of hours only?
Yes. You set the hours your team works; ReceptionPal automatically takes over outside those hours to capture leads and handle enquiries.
How do I know what the AI says to patients?
All conversation transcripts are emailed to the practice immediately. You can approve and edit any answer at any time through the customisation interface.
Does ReceptionPal book appointments for patients?
It guides patients to your existing online booking system or provides direct contact information, and captures their details so your team can follow up and confirm the appointment.
How much does it cost?
£120 per month, no setup fee, no fixed contract. A 30‑day free trial with free setup is currently offered.