Prompt Reviews (by Diviner One) is a review management and local marketing platform that helps small businesses collect reviews, win referrals, and improve local search visibility from a single dashboard.
What is Prompt Reviews?
Prompt Reviews (powered by Diviner One) is a SaaS platform that combines review capture, email marketing, surveys, Google Business Profile management, and AI visibility tracking into one tool. It takes contacts, customer feedback, and business listings as input and produces review requests, email campaigns, survey responses, and rank-tracking reports. The platform runs in the browser and is built by Diviner One specifically for small businesses.
Key Features
- Review Capture — Branded Prompt Pages, QR codes, and campaign links let customers leave reviews in two taps; no app download required.
- Email Marketing — Drag-and-drop builder sends newsletters and campaigns through Resend, charging per email sent rather than per contact (no contact-count tax).
- Surveys & Forms — Emoji Feedback Flow collects private feedback from unhappy customers before a negative review goes public; embed contact forms on any site.
- Google Business Profile Management — Respond to reviews, schedule posts, analyse sentiment, and monitor profile changes from one place.
- AI Visibility Tracking — Track your brand mentions across ChatGPT, Gemini, Claude, and Perplexity; know when AI recommends you and when it doesn’t.
- SEO & Rank Tracking — Keyword concepts, local grid tracking, and domain analysis show where you rank on Google Search and Maps.
- CRM — Import and organise contacts; all reviews, survey responses, and email interactions flow into the same dashboard.
Who is it for?
- Local service businesses (e.g., plumbers, electricians, cleaners) that need to manage reviews and Google Business Profiles across multiple locations.
- Small retail or hospitality brands (e.g., Souwester Resort, No Easy Feet) that want to increase review volume and capture feedback before it goes public.
- Marketing agencies or freelancers managing local SEO for clients, needing one dashboard to replace separate tools like Podium, Birdeye, and BrightLocal.
What can you do with Prompt Reviews?
- Capture more reviews faster: Generate a branded QR code or Prompt Page link and place it on receipts, emails, or in-store. Customers leave a review in two taps — no account needed.
- Prevent negative public reviews: The Emoji Feedback Flow lets unhappy customers share private feedback so you can resolve issues before they post a negative review on Google or Yelp.
- Track AI recommendations: Monitor whether your business is mentioned when users ask ChatGPT, Gemini, or Perplexity for local recommendations — and see what’s driving those mentions.
How does it work?
Setup takes about 15 minutes with no credit card required. Import your contacts into the CRM, create a branded Prompt Page or QR code to start collecting reviews, then connect your Google Business Profile to manage responses and schedule posts. Surveys and email campaigns are built from the same dashboard, and AI visibility tracking runs automatically.
Pricing
Prompt Reviews offers three paid annual plans (billed monthly or yearly with 15% savings). Grower at $20/month (500 credits/month, 1 managed Google Business Profile), Builder at $34/month (1,000 credits/month, 3 team members, 1,000 CRM contacts), and Maven at $85/month (2,000 credits/month, 5 team members, 10 business locations). A 14-day free trial is available on all plans.
FAQ
How is Prompt Reviews different from Birdeye or BrightLocal?
Prompt Reviews focuses on small businesses with simpler pricing (no per-contact fees for email) and includes AI visibility tracking across ChatGPT, Gemini, Claude, and Perplexity — features typically absent from legacy review platforms.
