Interpreterly is a real-time AI voice interpreter that translates spoken Spanish and Brazilian Portuguese into English (and back) during live phone and in-person conversations, built by BrainCX for intake and scheduling teams.
What is Interpreterly?
Interpreterly is a real-time AI voice interpreter that listens to both sides of a conversation at once and translates between English and Spanish or Brazilian Portuguese with roughly 250ms latency. It runs on any phone call via conference-in or in person, produces searchable transcripts, and is made by BrainCX as part of a broader voice, chat, and SMS agent platform.
Key Features
- Two-way real-time interpretation — Listens to both speakers simultaneously and translates live between English and Spanish or Brazilian Portuguese.
- ~250ms latency — Interpreter latency low enough that under 1% of callers realized they were speaking with AI.
- No app or install — Conference Interpreterly into any call or set it on the table for in-person conversations; live in under 2 minutes.
- Audit-ready transcripts — Every call is recorded and searchable, with compliance vocabulary, disclosures, and recording rules loaded automatically per industry.
- Language coverage — Spanish and Brazilian Portuguese available now, Haitian Creole coming soon, with 20+ languages on the roadmap.
- Security posture — SOC 2 Type II compliant, TLS 1.3 and AES-256 encryption in transit and at rest, U.S. data residency, and no training on customer audio.
- Savings calculator — Enter call volume, call length, and current per-minute rate to see estimated monthly savings and plan fit.
Who is it for?
- Healthcare and behavioral health front desks: Interpret Spanish- and Portuguese-speaking callers during intake and scheduling while keeping audit-ready transcripts.
- Dental practices and DSOs: Handle patient calls with ADA-code vocabulary loaded by default.
- Automotive dealers: Record interpreted calls to defend against rescission claims in CA, NV, IL, TX, AZ, and OR.
- Financial services and insurance teams: Interpret quoted calls and payment-related conversations with PCI-aligned voice handling and disclosure tracking.
What can you do with Interpreterly?
- Front desk intake: Capture caller email and booking details during an interpreted Spanish-to-English call, as shown in the live demo.
- Behavioral health scheduling: Take language off the table for multi-state intake so bookings and session show rates rise.
- Compliance documentation: Generate searchable, recorded transcripts that satisfy Section 1557, 42 CFR Part 2, and state DOI requirements.
How does Interpreterly work?
- Dial it in — conference Interpreterly into any call, or place it on the table for in-person conversation. No app, no install, no IT ticket.
- Talk normally — you speak English, the other party speaks their language, and Interpreterly listens to both sides at once.
- Everyone understands — a live voice interpreter responds in the needed language and the transcript is saved for audit.
Pricing
Interpreterly offers 60 free minutes (use within 30 days) for the first 1,000 customers, then flat-rate plans from $147/mo with no per-minute meter, no interpreter queue, and cancel anytime.
