Smart review collection that routes happy customers to Google and keeps negative feedback private
InsightReviews helps local businesses (cafes, salons, dentists, gyms) collect more 5-star reviews. After each customer visit, staff send an SMS with one tap. Customers rate their experience — happy customers (4-5 stars) get redirected to Google, Yelp, or Facebook to leave a public review. Unhappy customers (1-3 stars) have their feedback routed privately so the business can follow up and fix the issue before it goes public. Key features: - One-tap SMS sending at point of sale - Smart routing based on star rating - Multi-platform support (Google, Yelp, Facebook, TripAdvisor) - Real-time review dashboard with analytics - Embeddable testimonial wall - Built with Next.js, Supabase, Stripe, and Twilio Starting at $79/mo with a 14-day free trial.
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