ClinicComply is a healthcare compliance platform that tracks RACGP accreditation, Privacy Act obligations, and eight other Australian frameworks in one evidence-linked system.
What is ClinicComply?
ClinicComply is GP compliance software built for Australian medical practices. It takes policy documents, incident logs, and vendor submissions as input and produces structured evidence packs, live compliance scores, and audit-ready registers. The platform runs as a web application at app.cliniccomply.com.au and is developed by ClinicComply.
Key Features
- Live compliance score — Dashboard shows an 87% readiness score example, per-framework progress bars, priority actions, and upcoming deadlines.
- RACGP 5th Edition checklists — All criteria pre-mapped and weighted; upload evidence documents and link them directly to specific checklist items; one-click evidence pack download for assessor visits.
- NDB breach response wizard — 8-step guided process that generates an OAIC-aligned breach plan as a downloadable PDF in under 30 minutes.
- IT vendor portal — Send secure tokenised upload links to MSPs or cloud providers; no account needed on their side; documents auto-link to relevant RACGP and CompSec criteria; supports 10 predefined document types (DPA, pen test, ISO cert, etc.).
- Incident and complaints register — Log incidents against six NDIS reportable categories; live countdown to 24-hour and 5-business-day NDIS Commission deadlines; complaints register with anonymous QR intake; one-click CSV export.
- Staff training matrix — Track each team member’s credentials with valid/expiring/expired status; assign checklist items to specific roles (owner, admin, manager, staff).
- 63 policy and procedure templates — Included in every plan; covers all 10 built-in compliance frameworks.
- Evidence library — Central repository for policies, training records, vendor documents; documents expire and trigger automated alerts.
Who is it for?
- GP practice managers — Track RACGP 5th Edition accreditation across solo clinics or multi-site groups; assign tasks to doctors and admin staff with role-based access.
- NDIS provider quality officers — Manage incident reporting, complaints registers, and NDIS Practice Standards across multiple sites from one account.
- Allied health operations leads — Coordinate IT vendor document submissions and maintain Privacy Act compliance without chasing emails.
- MSPs managing multiple healthcare clients — Use the MSP plan to submit security documentation once and push it to all clients from a multi-client dashboard.
What can you do with ClinicComply?
- Prepare for an assessor visit: Start with the live dashboard to see your readiness score, then work through pre-mapped checklists. Upload your existing policies, invite your MSP to submit security docs, and export a structured evidence pack on the day of the visit.
- Respond to a notifiable data breach: Launch the NDB wizard, follow the 8-step guided process, and download a breach plan that meets OAIC requirements—all within 30 minutes.
- Manage vendor compliance: Send a secure upload link to your IT provider. They upload documents directly without creating an account; the documents land in your evidence library and link to the relevant RACGP CompSec criteria automatically.
- Track incidents across multiple NDIS sites: Log an incident, check it against the six reportable categories, and see a live countdown to the Commission deadline. Export an audit-ready CSV register when needed.
