AgentZap

AgentZap is an AI-powered receptionist that answers business calls 24/7, books appointments, and handles customer inquiries — helping businesses never miss a call again.

What is AgentZap?

AgentZap is an AI receptionist platform that answers inbound phone calls instantly (under one second) using natural conversational AI. It takes a caller's spoken request, checks real-time calendar availability, books appointments, and sends notifications via SMS/email. The platform runs on cloud infrastructure with 99.9% uptime and is built by the AgentZap team. It integrates with 244+ native apps and 7,000+ tools via Zapier.

Key Features

• 24/7 Call Answering — Every call answered on the first ring, with live human backup agents available around the clock for complex situations.
• Appointment Booking — The AI checks real-time availability from Google Calendar, Outlook, Calendly, Housecall Pro, and 200+ scheduling tools, then confirms the slot during the call.
• Lead Capture & Qualification — Captures caller details using custom qualifying questions, routes hot leads instantly to sales, and logs everything to your CRM.
• Urgency Detection — Recognizes emergency keywords (burst pipes, no heat, severe pain) and escalates to your on-call team with full caller context.
• Location-Specific Greetings — Set custom greetings and routing rules per business location, ideal for multi-location operations.
• Bilingual Support — English and Spanish supported out of the box, with additional languages available.
• Smart Call Routing & Playbooks — Route calls by inquiry type, time, or customer status using custom scripts; filter spam and solicitors automatically.
• Automated Reminders — Reduces no-shows by up to 87% via SMS and email reminders with customizable timing.

Who is it for?

AgentZap is built for service businesses that rely on inbound phone calls: salons and spas booking appointments, HVAC and plumbing companies handling emergency dispatch, legal practices scheduling consultations, and real estate agents managing property inquiries. It also serves dental, medical, veterinary, towing, roofing, landscaping, and cleaning businesses — with pre-built templates for 72+ industries.

What can you do with AgentZap?

• Reduce missed calls: The AI answers every call on the first ring, even at 3 AM on weekends, so no revenue walks to competitors.
• Automate appointment booking: Callers describe their needs, the AI checks your real-time calendar, offers available slots, and confirms the booking — all in under two minutes.
• Filter spam and prioritize leads: Unknown callers are screened, while qualified leads are identified and routed to your sales team immediately.

How does AgentZap work?

Setup takes minutes: (1) connect your business phone number, (2) link your calendar (Google, Outlook, or any system), (3) customize your greeting and business hours, (4) set appointment types and service offerings, (5) go live. The AI then answers calls, handles conversations, books appointments, and sends you notifications with full call summaries.

Pricing

AgentZap is a paid service. The Starter plan is $109/month, the Professional plan is $295/month. A one-time setup fee of $499 applies to month-to-month Professional plans, waived on 6-month and annual commitments. All plans include 24/7 coverage, unlimited simultaneous calls, live agent backup, calendar sync, and a 30-day money-back guarantee with no contracts — cancel anytime.

FAQ

What is an AI receptionist?

An AI receptionist answers your business phone calls 24/7 using conversational AI. It handles customer questions, books appointments into your calendar, and transfers calls to your team when needed. Unlike traditional answering services, it picks up instantly (no hold times) and handles multiple calls simultaneously.